সামাজিক দূরত্ব বজায় রেখে আরও ভাল পরিষেবা সরবরাহে জন্য নিম্নলিখিত পদক্ষেপ নিয়েছি ।
- সেবা গ্রহণ করার সময়
- রবিবার থেকে বৃহস্পতিবার: সকাল ৯ টা থেকে সন্ধ্যা ৬ টা পর্যন্ত
- Friday & Saturday: Closed
- All Govt. Holiday: Closed
- More Information
- Oss Help Desk
- কারিগরী সহায়তার জন্য আপনার যে কোন প্রশ্নের উত্তর দিতে আমরা প্রস্তুত আছি। অনুগ্রহ করে সাপোর্ট টিকেট সাবমিট করুন।
- Submit a ticket
Please Contact Call Center
- ০৯৬৩৯৬৫৫৫৬৫
Email to
- onestopservice@moha.gov.bd
- support@ba-systems.com
Support related complaint email
- sohana@ba-systems.com
Why I need to Sign-up to submit application?
The One Stop Service (OSS) system is web-based application for investors. This service is entirely automated, paperless and cashless. Specifically, this service shall be requested and rendered electronically via the OSS online platform; all required supporting documents shall be transmitted, stored, and processed in electronic format; all applications shall be signed electronically; and all required official payments shall be made electronically in real time in that cases the sign up mandatory.
Video tutorial for using the system : https://youtu.be/jsdi3MO__hU
How can I get updates on the application status?
After successfully submission of any application, user can get the current status of duly submitted application. This action can be seen from the status option:
Submitted: The stage means that you have submitted successfully.
Verified: The stage belongs that your application has been successfully reviewed by BIDA.
Approved: The stage belongs that you submission has been already got the approval. You will get an auto generated e‐mail to your authorize person’s e‐mail address also it to be send to concern stockholder with approval copy.
Shortfall: The stage means that you have submitted your application with required information and BIDA have already reviewed the application but considered the application as shortfall due to some information or documents mismatch or not uploaded correctly. In this stage you will also get an e‐mail from BIDA as shortfall. You can see the remarks of shortfall the top side of the application. If it is information mismatch you are able to edit the application and re-submit.
Discard: The stage belongs that you have submitted your application with such type of information that cannot be considered as realistic or have not existence of your provided information or completed your application with garbage data. BIDA has right to drop your submission request if found any thing seems like that.
Rejected: The stage belongs that you have submitted your application with such type of information that cannot be considered as realistic. BIDA has right to reject your application for any false submission.
কারিগরি সহায়তার জন্য কার সাথে যোগাযোগ করব?
বিজনেস অটোমেশন লিমিটেড এই প্রকল্পের জন্য প্রযুক্তিগত সহায়তা সরবরাহ করে। অফিস চলাকালীন সময়ে আপনার প্রয়োজনীয় প্রযুক্তিগত সহায়তার জন্য আপনি সংশ্লিষ্ট কর্মকর্তার সাথে যোগাযোগ করতে পারেন।
কল সেন্টার নম্বর: +8809678771353
ইমেইল: support@batworld.com
অনলাইন সহায়তা পোর্টাল: http://support.batworld.com